Terms of Service
Effective date: August 20, 2026
These terms apply when you install or use Pricebook: Wholesale Pricing or Storeproof (each, an “app”) from the Shopify App Store. Installing an app means you accept them. If you are accepting for a company, you confirm you may bind that company.
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support@rendore.ai
1. What the apps do
Pricebook lets you map Shopify customer tags to pricing groups and give those groups wholesale prices: percent-off or fixed unit prices, with quantity-break tiers, scoped to products, collections, or your whole store.
How Pricebook applies prices matters for these terms: your published configuration is executed by a Shopify Function running on Shopify’s infrastructure as an automatic discount at cart and checkout. The app’s own servers are used for setup, preview, publishing, and verification — they are never in the purchase path. If our servers are down, your storefront and checkout keep working and your published pricing keeps applying, because Shopify, not us, is executing it. Pricebook adds no JavaScript to your storefront and never modifies your products or variants.
Storeproof checks that the prices and discounts real customers see still match what you set up: it prices test carts through Shopify’s own pricing engine as the customers you describe, compares the result to your declared expectation, and alerts you when they stop matching. Storeproof creates nothing in your store — no orders, no draft orders, no theme code, no catalog changes — and is never in your purchase path.
2. Your Shopify account and data
The apps operate inside Shopify and depend on the permissions you grant at install. Shopify’s own terms and policies govern your store, your checkout, and Shopify’s billing of the apps. Our Privacy Policy describes what data each app stores and how it is deleted; it is part of these terms.
3. Price and billing
- Pricebook costs a flat $29 USD per month, with a 14-day free trial. One plan, unlimited pricing groups, rules, and tiers.
- Storeproof currently offers a free plan (3 scenarios, daily checks, incident alerts). If we add paid plans, they will be billed the same way as Pricebook and announced before anything changes for you.
- You are billed by Shopify through your Shopify invoice, under Shopify’s billing terms. We never see your payment details.
- A subscription ends when you uninstall the app; Shopify stops the charge per its billing rules. Charges already invoiced are not automatically refunded, but if something went wrong, email us — we handle refund requests case by case and err on the side of the merchant.
- Prices may change with at least 30 days’ notice in the app or by email; continued use after the change means you accept the new price.
4. Your responsibilities
Plain version: you own your prices; the apps give you the tools to get them right and to find out fast when something breaks.
- You configure the pricing. Which customers get which prices is controlled by the customer tags in your Shopify admin and the groups, rules, and tiers you create in Pricebook. Check them.
- Preview before you publish. Pricebook shows exactly what a customer with given tags would pay and publishes changes all-or-nothing. Use these tools; publishing makes prices real for customers.
- You declare Storeproof’s expectations. Storeproof checks your store against the scenarios you create — the buyer, the cart, and the price you say is correct. A scenario with the wrong expectation will alert on the wrong thing.
- Act on warnings. Both apps surface findings; fixing them is your call.
- Comply with the laws that apply to your store, including how you price and who you sell to.
5. What we promise, and what we don’t
- We provide the apps with reasonable skill and care and answer support email (support@rendore.ai) within one business day.
- The apps depend on Shopify’s platform and APIs. We do not control Shopify. If Shopify changes or is unavailable, parts of the apps (or Pricebook’s discount execution, which runs on Shopify) may be affected; we will work to adapt promptly.
- Storeproof’s checks and alerts are informational. They are designed to catch pricing problems quickly, but we do not promise they will detect every problem in every store, and an alert is not a promise that a problem exists — verify before acting on one.
- The apps are otherwise provided “as is”. We do not promise they will be uninterrupted or error-free, and we disclaim implied warranties to the extent the law allows.
6. Limits on liability
Plain version first: if an app gets something wrong, our responsibility has a ceiling, and it is the money you paid us — not your lost sales.
To the maximum extent the law allows: we are not liable for indirect, incidental, special, or consequential damages, or lost profits or revenue, even if advised such losses were possible. Our total liability for all claims arising from an app in any 12-month period is capped at the subscription fees you paid us for that app in that period. Nothing in these terms excludes liability that cannot legally be excluded.
7. Ending things
- You: uninstall an app at any time from your Shopify admin. Pricebook’s published discount is removed at uninstall, your configuration is deleted immediately, and remaining operational records are erased within 48 hours. Storeproof’s scenarios, check history, and stored test-customer references are deleted the same way. Details are in the Privacy Policy. Your customer tags are yours and live in Shopify — the apps never modify them, so nothing about your customers changes when you leave.
- We: may suspend or end service for non-payment (as reported by Shopify), abuse of the service, or use that breaks the law or Shopify’s terms. We will use reasonable efforts to warn you first.
8. Changes to these terms
We may update these terms; the effective date above changes when we do. Material changes will be announced in the app or by email at least 14 days before they take effect. Continued use after that means acceptance.
9. The legal frame
These terms are governed by California law. Disputes will be handled in the state or federal courts of California, and you and we each consent to that venue. If a court finds part of these terms unenforceable, the rest stands. These terms plus the Privacy Policy are the whole agreement between you and us about the apps.